PRIVACY POLICY


In accordance with the General Data Protection Regulation (GDPR), this policy describes how VUF Bikes collects, uses and protects your personal data when you use our site.

Responsible for the treatment

4R CONCEPT, a company with a capital of 14,487 euros, whose head office is located at 11 Rue Archimède Bâtiment B, Lot 10, 33600 Pessac, represented by Thomas CHENUT.
Data collected

When you interact with our website or our services, we may collect certain information about you. This data may include:
  • Your contact details (name, first name, email address, telephone number, etc.) when you fill out a contact form or place an order.
  • Information relating to your purchases (details of the products ordered, invoices, order history).
  • Navigation data through the use of cookies or analysis tools (IP address, pages viewed, length of visit).
Purposes of the treatment

Your data is used to:
  • Process your requests for information or quotes relating to our services.
  • Manage your orders and ensure their follow-up (delivery, after-sales service).
  • Keep you informed of our news, special offers or events if you have consented to receive this type of communication.
  • Improve your user experience on our site through the analysis of your interactions.
Data sharing and protection

Your personal data is not transmitted to third parties, unless this is necessary for the performance of our services or for legal reasons.
All data is processed in accordance with current legal requirements and stored on secure servers. We implement strict technical and organizational measures to prevent loss, unauthorized access, or disclosure of your information.
Managing cookies

Our site uses cookies to ensure its proper functioning, improve your user experience and analyze the performance of the site. A cookie is a small text file that can be saved on your device when you browse our site. These files make it possible to collect certain information, such as your browsing preferences.
We use two types of cookies:

- Strictly necessary cookies
These cookies are essential for the proper functioning of our site and cannot be deactivated. In particular, they allow the management of your user session (for example, to navigate between pages without losing your data), the use of contact forms or other interactive features.

- Third-party cookies for statistical and analytical purposes
We also use third party cookies, such as those from Google Analytics, to collect anonymous data about the use of our site. These cookies help us understand how visitors interact with VUF Bikes in order to improve our services and optimize the user experience.

You can refuse these cookies at any time by adjusting your preferences via our consent manager or by setting your browser.
Data retention period

VUF Bikes only keeps your personal data for as long as necessary for the purposes described in this privacy policy. We keep this data for as long as required to comply with our legal obligations, resolve potential disputes, and enforce our agreements.
Usage data collected via cookies is generally kept for a limited period of time, mainly for internal analysis purposes in order to improve our service and to strengthen its security. Some data may be kept longer if this is required by legal obligations.
Embedded content from other sites

The articles on this site may include embedded content (for example videos, images, articles...). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site. These websites could collect data about you, use cookies, and track your interactions with these embedded content if you have an account connected to their website.
Your rights

In accordance with the General Data Protection Regulation (RGPD), you have several rights concerning your personal data:
  • Right to access (article 15 RGPD) and to rectify (article 16 RGPD), to update, to complete your data
  • Right to the erasure of your personal data (article 17 GDPR)
  • Right to limit the processing of your data (article 18 RGPD)
  • Right to the portability of your data (article 20 RGPD)
  • Right to object (Article 21 RGPD)
To exercise these rights or ask any questions relating to this privacy policy, you can contact us at the following email address: hello@vufbikes.com.
Changes to the privacy policy

We reserve the right to update this privacy policy at any time. The most recent version will always be available on our site.
We invite you to consult it regularly. Last updated: 02/04/2025.
Contact us

If you have any questions about our privacy policy, please contact us:
By phone: +33 5 57 81 23 46
By email: hello@vufbikes.com
By mail: 11 Rue Archimède Building B, Lot 10, 33600 Pessac